Intelligent Nurse Call Systems: Enhancing Patient and Hospital Communication in UAE Hospitals
introduction
According to Databridge Market Research, the United Arab Emirates nurse call systems market was valued at USD 11.12 million in 2024 and is forecast to reach USD 21.00 million by 2032, growing at a CAGR of 8.27 % from 2025 to 2032. This robust growth reflects increasing investments in patient safety, regulatory compliance, and digital health initiatives across UAE hospitals. Globally, according to Towards Healthcare, the nurse call systems market expanded from USD 2.2 billion in 2024 to USD 2.47 billion in 2025, projecting to reach USD 6.93 billion by 2034 at a 12.15 % CAGR, underscoring strong innovation momentum.
Key Drivers for Nurse Call System Adoption
Healthcare providers in the UAE are prioritizing enhanced patient-to-staff communication to reduce response times and improve clinical workflows. Digital transformation strategies are accelerating the shift toward IP-based and wireless nurse call solutions that integrate seamlessly with EHRs and mobile device. Sustainability and workforce efficiency goals further drive demand for intelligent nurse call systems that support predictive maintenance and remote monitoring.
Honeywell Nurse Call System at Ultravision
Overview of Honeywell Nurse Call System
At Ultravision, we deploy the Honeywell Intelligent Life Care call system—a fully IP-based, smart nurse call system engineered for modern hospitals and care facilities. This hospital communication system features a modular architecture with corridor components (visual/audible indicators) and a central communication hub for real-time monitoring and management.
Smart Nurse Call System Features
- IP-Based Architecture: Enables high-definition voice calls and data transmission over existing networks, reducing installation complexity.
- Ergonomic Patient Handsets: The Honeywell Systevo Call Easy handset offers intuitive controls, antimicrobial surfaces, UV-resistant materials, and IP67-rated durability for hygiene and reliability.
- Visual & Audible Alerts: Corridor light panels and ceiling speakers ensure staff quickly identify call locations, enhancing response efficiency.
Intelligent Nurse Call System Benefits
Integrating this intelligent nurse call system with hospital information systems (HIS) and mobile devices delivers real-time alerts, analytics, and EHR interoperability, supporting data-driven decision-making. The modular design allows scalable deployments—from single wards to multi-facility campuses—while IP compliance ensures future-proof expandability.
Integration with Patient Communication System
Honeywell’s patient communication system supports DECT/GAP cordless phone integration, enabling nurses to receive alerts on their mobile handsets and communicate seamlessly within large hospital environments.
Role of Nurse Call System Suppliers in UAE
Ultravision is recognized among top nurse call system suppliers in UAE for end-to-end project delivery, from needs assessment and cabling to commissioning and maintenance. Ultravision’s Honeywell partnership ensures cutting-edge intelligent life care capabilities.
Choosing the Right Nurse Call System Supplier in UAE
When evaluating nurse call system suppliers in UAE, consider:
- Regulatory Compliance: UAE’s DHCC and MOHAP require CE-marked, ISO-certified equipment for patient safety.
- Technical Support & Training: Look for suppliers offering 24/7 service contracts, remote diagnostics, and on-site training.
- Scalability & Integration: Ensure the solution integrates with existing hospital communication systems and can scale as your facility grows.
Deployment Considerations for a Hospital Communication System
Successful implementation of a hospital communication system involves:
- Network Infrastructure Assessment: Verify bandwidth and redundancy to support voice and data traffic.
- Zoning & Coverage Planning: Map clinical areas to ensure seamless wireless connectivity for mobile nurse handsets.
- Staff Engagement & Training: Conduct role-based training sessions to maximize adoption and minimize workflow disruption.
Frequently Asked Questions
What is a nurse call system and why is it critical?
A nurse call system is a patient communication system enabling patients to alert nursing staff; it’s vital for timely care and patient safety.
How does the Honeywell nurse call system enhance hospital communication?
By leveraging IP-based wireless connectivity, mobile alerts, and centralized monitoring, it streamlines staff workflows and response times.
Who are the leading nurse call system suppliers in UAE?
Top suppliers include Ultravision Medical (Honeywell), NOI Technologies (ZKR), and Digifeat (Air Basic/ZKR) for comprehensive solutions.
What makes a nurse call system “smart” or “intelligent”?
Smart systems integrate analytics, EHR interoperability, mobile alerts, and predictive maintenance capabilities.
How do patient communication systems integrate with DECT/GAP phones?
They support DECT/GAP standards to route calls and notifications directly to cordless handsets worn by nursing staff.
Can I scale my hospital communication system across multiple facilities?
Yes—modular IP-based architectures allow incremental expansion from single wards to multi-campus deployments.
What are the cost considerations for deploying a nurse call system in the UAE?
Costs include hardware, network upgrades, installation, licensing, and ongoing service contracts—budgets typically start at USD 100 per bed.
How does the system ensure hygiene in clinical settings?
Ergonomic handsets feature antimicrobial surfaces, UV-resistant plastics, and IP67-rated designs for easy cleaning and durability.
What compliance standards apply to nurse call systems in UAE hospitals?
Systems must meet CE, RoHS, ISO 9001, and DHCC/MOHAP regulations for medical device safety and performance.
How do I evaluate support and maintenance offerings?
Review SLA response times, remote diagnostic tools, spare parts availability, and in-region service teams.